2204 Family Security Place, SW
Decatur, AL 35603
Call Center Hours of Operation
Monday - Thursday 7:30 A.M. until 5:00 P.M. (CST)
Friday 7:30 A.M. until 6:00 P.M. (CST)
Saturday 9:00 A.M until 1:00 P.M (CST)
Call Center is equipped to handle multiple transactions such as transfers, loan payments, debit card activations, account inquiries, and many other member service issues.
Local (256) 340-2000
Toll Free (800) 239-5515
Please DO NOT submit confidential information via email.
24/7 Automated System
Super-Teller (256) 340-2030
Block your VISA Card
VISA Credit (800) 239-5515; 24/7
VISA Debit (Checkcard) (800) 239-5515; After business hours, please select option 3. During business hours please speak to one of our member service representatives.
Credit and Debit Card Fraud
If you received a call after normal business hours from our fraud monitoring service asking you to verify recent card transactions, please contact them at the numbers listed below.
Visa Debit Card (Star Fraud Monitoring) (800) 622-1361
Visa Credit Card (PSCU Fraud Monitoring) (888) 918-7313