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2204 Family Security Place, SW
Decatur, AL 35603

Call Center Hours of Operation

Monday - Friday 7:30 A.M. until 6:00 P.M. (CST)
Saturday 9:00 A.M until 1:00 P.M (CST)

Call Center is equipped to handle multiple transactions such as transfers, loan payments, debit card activations, account inquiries, and many other member service issues.

Local (256) 340-2000
Toll Free (800) 239-5515
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Please DO NOT submit confidential information via email.

24/7 Automated System

Super-Teller (256) 340-2030

Block your VISA Card 

VISA Credit (800) 239-5515; 24/7
VISA Debit (Checkcard) (800) 239-5515; After business hours, please select option 3. During business hours please speak to one of our member service representatives.

Credit and Debit Card Fraud

Star Debit Card Fraud Risk Identification Service  (800)-622-1361
PSCU Credit Card Fraud Risk Identification Service (888) 918-7313