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Mailing Address
2204 Family Security Place, SW
Decatur, AL 35603

Call Center Hours of Operation

Monday - Thursday 7:30 A.M. until 5:00 P.M. (CST)
Friday 7:30 A.M. until 6:00 P.M. (CST)
Saturday 9:00 A.M until 1:00 P.M (CST)

Call Center is equipped to handle multiple transactions such as transfers, loan payments, debit card activations, account inquiries, and many other member service issues.

Local (256) 340-2000
Toll Free (800) 239-5515
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Please DO NOT submit confidential information via email.

24/7 Automated System

Super-Teller (256) 340-2030

Block your VISA Card 

VISA Credit (800) 239-5515; 24/7
VISA Debit (Checkcard) (800) 239-5515; After business hours, please select option 3. During business hours please speak to one of our member service representatives.

Credit and Debit Card Fraud

If you received a call after normal business hours from our fraud monitoring service asking you to verify recent card transactions, please contact them at the numbers listed below.

Visa Debit Card (Star Fraud Monitoring) (800) 622-1361
Visa Credit Card (PSCU Fraud Monitoring) (888) 918-7313